Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns or exchanges; however, your satisfaction is our priority. If your order is damaged or incorrect, please reach out so we can make it right with a replacement or refund.
Document the Issue
Take clear photos of the damaged items and the shipping box, including the shipping label, to help us process your request.
Contact Support
Email our customer experience team within 7 days of delivery with your order number and the photos of the affected products.
Quality Review
Our team will review your submission to verify the damage or error against our quality standards and shipping logs.
Resolution Delivery
Once approved, a replacement order will be shipped immediately or a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing